FAQ
Get answers to the most common questions.

How does Aeulogy work?

Do you allow revisions and “tweaking?”

We strive to provide you with best result possible. We rarely need revisions, but in case you find something wrong, please reach out and we will find a solution. For our AI drafted eulogy, just let the AI know what you would like to change, it will make changes on the fly.

Do you give refunds if I am not happy with the eulogy you write?

Because of the nature of our product we cannot issue refunds. However, our eulogies are always thorough, compassionate and touching. Our goal is to deliver a touching eulogy and we will do everything we can to achieve this.

Can I pay for the Eulogy after I see it instead of before it is written?

As this is a custom written eulogy, we require payment before we can get started. Try the AI draft to get an idea what a eulogy can look like.

I forgot something, what do I do?

If you forgot to tell us something right after you submitted your inputs, reach out through the support option. We will incorporate the changes. When working with the AI, just add what you would like to add.

I forgot something, and I only noticed after receiving my eulogy.

Reach out via the support option. We know you have other things on your mind in these times, we will find a solution. When working with the AI draft, just ask the assistant for a new version and provide the missing info.

The eulogy

How long is a eulogy?

We strive for around 700 words, depending on your input. We will reach out, if the input would not give us enough to produce a 500 word eulogy.

A 700 word eulogy will take 5 to 7 minutes to read out loud. Other pieces might be spoken faster (4 to 5 minutes with 700 words), but you should give yourself some time when delivering a eulogy.

Will it sound like me if I haven’t written it?

We will do our best to capture your tone.By answering all questions within our guided process, you will provide us with a good understanding of what you are striving for.In case of questions, we will reach out.

How will you know what to write about?

We will guide you along to give us all the information that we need.You will do this at your own pace, on your own time, in a structured format.This will help us paint a complete picture.

Should I leave a tip?

Some may want to to leave a tip.Although very much appreciated, it is not necessary.We do appreciate a review though.

Payment

How do I pay?

We accept all major cards and systems like Apple & Google. We use Stripe (stripe.com) as a payment partner to make sure all your information and transactions are secure.

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online.

Dual-headquartered in San Francisco and Dublin, Stripe has offices in London, Paris, Singapore, Tokyo, and more. Stripe has processed over 640 billion USD in 2021.

What if something goes wrong with my payment

Stripe has round the clock support and will gladly help sorting out any issue. Your payment information is not passed on, so we cannot help in that regard.

What if my payment takes longer

We get notified automatically, once your payment went through. At this point, your are able to start the process. Unfortunately, we cannot start the creation process earlier than your successful payment.

Still have questions?
Contact Us